服务匠心—江苏华星东方催化剂全生命周期售后检测服务

在服务经济的时代，服务在企业的持续发展中有着举足轻重的作用。如今环保行业烟气净化领域除了核心工艺技术和产品制造能力外，给客户一个高品质全生命周期售后服务的承诺，并在出现问题时可以积极地提供及时准确的售后检测和维修保障服务，第一时间替客户排忧解难显得至关重要。

In the era of service economy, service plays an important role in the sustainable development of enterprises. Nowadays, in the field of flue gas cleaning in the environmental protection industry, in addition to core process technology and product manufacturing capabilities, it also promises customers high-quality full life cycle after-sales service, and can actively provide timely and accurate after-sales testing and maintenance support services when problems arise. It is very important to solve customers' problems at the same time.

江苏华星东方一个持续经营50多年的老品牌，随着国家环保政策的不断变化和国际新工艺的不断发展，持续为客户提供了干法，半干法，湿法，SCR，高效新型低碳工艺等技术产品，同时也依托其完善的制造基地和研发中心，对其交付客户的系统和产品提供着持续的数据跟踪和售后服务。

Jiangsu Huaxing East Co. is an old brand that has been in business for more than 50 years. With the continuous changes in national environmental protection policies and the continuous development of new international processes, it continues to provide customers with dry process, semi-dry process, wet process, SCR, high-efficiency trailblazing carbon-reducing design and other process technology products, and also relies on its complete manufacturing base and R&D center to provide continuous data tracking and after-sales services for the systems and products delivered to customers.

除了传统的机械输送，精确计量给料，雾化器以及电控自动化等核心设备的维护和检验服务外，自2014年国内首批低温SCR（含催化剂）系统投运以来，客户对进口品牌的低温抗硫催化剂技术的应用也在中国快速发展。如何更好地为这批催化剂的用户提供持续服务，延长催化剂的使用寿命和减少危废的产生是行业近年来的行业痛点，经过12年的积累，华星东方在这一领域持续投入数亿元，完成了生产和检验基础设施的建设和近百个市场工程的落地，特别是在近些年的低温SCR改造市场获得了国内领先的市场份额，正成为这一细分市场的佼佼者。

In addition to traditional mechanical conveying, precise metering and feeding, atomizers and electronic control automation and other core equipment maintenance and inspection services, since the first batch of domestic low-temperature SCR (including catalyst) systems were put into operation in 2014, Customers' application of importedow-temperature sulfur-resistantcatalyst technology is alsodeveloping rapidly in China. How to better provide continuous services to users of these catalysts, extend the service life of the catalyst and reduce the generation of hazardous waste have been industry focal points in recent years. After 12 years of Accumulated, Huaxing East Co. has continued to invest hundreds of millions of yuan in this field, completing the construction of production and inspection infrastructure and the implementation of nearly a hundred market projects. Especially in the low-temperature SCR transformation market in recent years, it has gained a leading domestic market share. and is becoming the leader in this market segment.

安徽庐江二期项目

Anhui Lujiang Phase II Project

河南林州项目

Henan Linzhou Project

安徽庐江二期项目（2021.8.29投入烟气，运行至今未进行过催化剂再生）和河南林州项目（2020.11.28投入烟气，运行至今未进行过催化剂再生）的三菱低温SCR催化剂即将达到设计使用寿命（24000h），因此需要对上述项目的低温催化剂做全生命周期的末期检测，以此来诊断催化剂的效率和中毒情况，从而评估目前催化剂的性能衰减和毒害程度是否需要再生或者新购。

The Mitsubishi low-temperature SCR catalysts of the Lujiang Phase II project in Anhui (flue gas was put into operation in 2021.8.29 and no catalyst regeneration has been carried out so far) and the Linzhou project in Henan (flue gas was put into operation in 2020.11.28 and no catalyst regeneration has been carried out so far) are about to reach the design service life (24000h). Therefore, the low-temperature catalysts of the above projects need to be inspected for the full life cycle. Final testing is used to diagnose the efficiency and poisoning of the catalyst, thereby assessing whether the current catalyst's performance degradation and degree of poisoning require regeneration or new purchase.

华星东方三菱低温SCR催化剂全生命周期售后服务团队第一时间为客户提供了免费的售后服务，并派出受过专业培训的售后服务人员和提供符合行业标准先进的检测装置分别对两个项目低温催化剂的活性进行检测。

Huaxing East Co. Mitsubishi low-temperature SCR catalyst full life cycle after-sales service team provided free after-sales service to customers as soon as possible, and sent professionally trained after-sales service personnel and provided advanced detection devices in line with industry standards to inspect the low-temperature catalysts for the two projects. Activity is tested.

庐江项目检测现场

Lujiang project inspection site

林州项目检测现场

Linzhou project inspection site

华星东方售后服务人员分别对两个项目的三菱低温SCR催化剂在实际使用过程中的脱硝效率进行现场检测和分析，同时对其SCR和SNCR系统所存在的控制逻辑问题和运行问题向客户提供了更专业的解决办法和建议。

Huaxing East Co. after-sales service personnel conducted on-site inspection and analysis of the denitrification efficiency of the Mitsubishi low-temperature SCR catalysts in the two projects during actual use. At the same time, they provided customers with more information on the control logic problems and operational problems of their SCR and SNCR systems. Professional solutions and advice.

华星东方质量检测

中心Huaxing East Quality Inspection Center

华星东方受客户委托，华星东方质量检测中心对其提供的SCR三菱催化剂样品进行脱硝效率的性能评估

Huaxing East Co. was entrusted by the customer, and our Quality Inspection Center (Anhui Zhongyi Manufacturing Platform) conducted a performance evaluation of the denitrification efficiency of the Mitsubishi low-temperature SCR catalyst samples provided by it

此次检测结果显示：庐江项目低温催化剂脱硝效率为77.5%（技术协议设计值：75.0%）；林州项目低温催化剂脱硝效率为78%（技术协议设计值：72.2%）。两个项目的低温SCR催化剂均符合三菱催化剂设计超长化学寿命的自然衰减规律，仍在设计余量值范围内，具备继续使用条件。

The test results show that the low-temperature catalyst denitrification efficiency of the Lujiang project is 77.5% (technical agreement design value: 75.0%); The low-temperature catalyst denitrification efficiency of the Linzhou project is 78% (technical agreement design value: 72.2%). The low-temperature SCR catalysts of both projects comply with the natural decay law of Mitsubishi catalyst's designed ultra long chemical life, which is still within the design margin range and meets the conditions for continued use.

庐江二期项目SCR三菱催化剂检测数据

Mitsubishi low-temperature SCR catalyst testing data for Lujiang Phase II project

林州项目SCR三菱催化剂检测数据

Linzhou project Mitsubishi low-temperature SCR catalyst testing data

通过此次售后检测服务，充分验证了即使是在三年使用寿命到期的情况下华星东方所销售的三菱低温SCR催化剂的脱硝效率依旧稳定维持在标准值之上，体现出了该产品的卓越的性能和优秀的品质。

Through this after-sales testing service, it was fully verified that even after the three-year service life of the Mitsubishi low-temperature SCR catalyst sold by Huaxing East Co. has expired, the denitration efficiency of the Mitsubishi low-temperature SCR catalyst is still stably maintained above the standard value, reflecting the excellent performance and quality of this product.

华星东方不仅能为客户提供三菱低温SCR催化剂全生命周期的售后服务，更能提供包括低温催化剂的安装把控、技术支持、可移动式离线再生服务、离线水洗再生服务在内的一整套全能解决方案。

Huaxing East Co. can not only provide customers with after-sales services throughout the life cycle of Mitsubishi low-temperature SCR catalysts, but also provide a complete set of comprehensive solutions including low-temperature catalyst installation control, technical support, movable offline regeneration services, and offline water washing regeneration services plan.

华星东方低温SCR催化剂离线离位及离线原位再生系统已成功应用于南京、海盐、建德、台州、曹妃甸等数十个项目。

Huaxing East's Co. low-temperature SCR catalyst offline off-site and offline in-situ regeneration systems have been successfully used in dozens of projects in Nanjing, Haiyan, Jiande, Taizhou, Caofeidian, etc.

华星东方SCR在全国业绩涵盖包括：天津东丽（2400t/d）、山东黄岛（2250t/d）、江苏徐州（2250t/d）、陕西高陵（2250t/d）、浙江金华（2250t/d）、河南郑州（南部）（2250t/d）、海南海口（1950t/d）、浙江慈溪（1500t/d）、山东临沂（1500t/d）、浙江海宁（1500t/d）、山东兰山（1500t/d）等近百个项目。

China Star Oriental SCR's nationwide performance covers: Tianjin Dongli (2400t/d), Shandong Huangdao (2250t/d), Jiangsu Xuzhou (2250t/d), Shaanxi Gaoling (2250t/d), Zhejiang Jinhua (2250t/d) , Zhengzhou (south), Henan (2250t/d), Haikou, Hainan (1950t/d), Cixi, Zhejiang (1500t/d), Linyi, Shandong (1500t/d), Haining, Zhejiang (1500t/d), Lanshan, Shandong (1500t/ d) and nearly 100 achievements.

华星东方和三菱重工在中国地区的低温SCR催化剂业绩涵盖包括：上海老港二期（6000t/d）、深圳东部（5000t/d）、武汉千子山（1500t/d）、山东兖州、宁波洞桥（1500t/d）、河北石家庄（1200t/d）、陕西安康（1200t/d）、江阴华锐（1000t/d）等数十个项目。

The low-temperature SCR catalyst performance of Huaxing East Co. and Mitsubishi Heavy Industries in China includes: Shanghai Laogang Phase II (6000t/d), Shenzhen Eastern (5000t/d), Wuhan Qianzishan (1500t/d), Shandong Yanzhou, Ningbo Dong Qiao (1500t/d), Hebei Shijiazhuang (1200t/d), Shaanxi Ankang (1200t/d), Jiangyin Huarui (1000t/d) and other dozens of projects.